Why can't my shared user see my Ring camera?

If the shared user cannot see the device, they may need to uninstall the app and reinstall it. Reset the Ring Device – Sometimes, the device will also need to be reset for the new user to be registered. Most Ring devices can be reset by holding the connect button or the setup button until the device turns off.


How do I access my Ring camera as a shared user?

To add a Shared User, do the following:
  1. In the Ring app, tap on the three lines on the top of the Dashboard screen.
  2. Select Devices.
  3. Tap the device you want.
  4. Tap Shared Users.
  5. Enter the email address of the person you wish to extend an invitation to. ...
  6. Assign the shared devices.
  7. Tap Send Invite.


Why is my shared user on Ring not getting notifications?

If you're still not receiving notifications, you'll need to return to your application settings to clear your data. Once it's cleared, return to your Ring app and log back in, then test your doorbell and motion sensors to see if alerts are activated. If you still have issues, you may need to reset your Ring app.


How do I see a shared Ring device?

Shared users must log in to the ring account like the primary user. Open the ring app and tap on “Menu.” Then select “Shared users” and send an invitation.

Why is my Ring device not showing up?

The three most common causes of this problem are the following: A poor connection between your mobile device and the internet. Slow internet upload and/or download speeds. A poor connection between your Ring device and your router.


Tech Tips: How to grant someone access to your Ring camera.



How do I make my Ring discoverable?

Tap Enable Skill and Link Accounts to login to your Ring account and link your Ring devices with Alexa. If you're accounts are already linked, click Enable Skill. Tap Discover Devices. When you do this, the app will identify nearby Ring devices, like a Ring doorbell, that are ready to add to your account.

Why is my live view not working?

When Live View does not work, the first thing you need to do is to double-check your Wi-Fi connection and make sure that the Ring Doorbell is connected to it. What is this? Often, just reconnecting the Ring Doorbell to your Wi-Fi can solve the problem of Live View not working.

How do I share my Ring device with family members?

To add someone as a Shared User to a Ring Account:
  1. Open the Device Settings page in the Ring App for one of your Ring devices.
  2. Tap Shared Users.
  3. Tap Add User.
  4. Enter the email address of the person you want to add as a Shared User.
  5. Select the devices you want to share with this person.
  6. Tap Send Invite.


How do I accept a Ring shared user invite?

How to Accept a Shared User Invite on Ring. If someone added you as a shared user on Ring, you can accept the invite by clicking the link sent to your email. If you didn't get the message, try checking your spam folder or make sure that the owner typed in the right email address.

How many phones can be connected to a Ring device?

There is no limit to how many people or devices can have access to your Ring account. There are only two options when it comes to connecting more phones, and that is by using the “Shared Users” feature or by simply giving someone your account information.

How do I enable Live View?

Navigate with Live View
  1. On your Android phone or tablet, open the Google Maps app .
  2. In the search bar, enter a destination or tap it on the map.
  3. Tap Directions .
  4. Above the map in the travel mode toolbar, tap Walking .
  5. In the bottom center, tap Live View .


How do I turn on Live View mode?

STEP I. Preparing for Live View Shooting
  1. Set the camera's power switch to <ON>.
  2. Set the <Mode Dial> to a Creative Zone.
  3. Press the <MENU> button.
  4. Press the <Cross Keys> to select the [ ] tab. ...
  5. Press the <Cross Keys> to select [Live View shoot] from the displayed menu item, and then press the <SET> button.


How do I fix live stream not working?

Let's take a look at some common issues and how to go about fixing them.
  1. Check Your Internet Connection. ...
  2. Prepare Your Devices. ...
  3. Revisit & Tweak Encoder Settings. ...
  4. Manage And Organize Scenes & Sources. ...
  5. Focus On Camera And Audio. ...
  6. Lighting For Live Streams. ...
  7. Choose The Right Live Streaming Software.


How do you sync a Ring camera to WIFI?

How to Reconnect Your Ring Video Doorbell or Security Camera to Wifi or Change Your Wifi Network
  1. Tap on the three lines (≡) on the top left of your Dashboard.
  2. Tap Devices.
  3. Select the doorbell or security camera you need to reconnect to wifi.
  4. The next screen should be the Device Dashboard.
  5. Tap on Device Health.


Why is Ring blinking blue?

Troubleshooting Ring Doorbell Flashing Blue

The flashing blue light on your Ring Doorbell means that your device is charging. After about 3 or 4 hours, it should turn off automatically once the battery is fully charged.

Is Ring a WIFI or Bluetooth?

Ring products are designed to work with your home wifi network. Your Ring devices will not work with a mobile phone hotspot. Ring products do not support Bluetooth.

Why is live streaming blocked?

Your live stream or archived live stream gets a copyright takedown. Your live stream matches another copyrighted live broadcast. You've reached your daily limit for creating live streams.


What can go wrong with live streaming?

9 Common Mistakes When Live Streaming and How to Avoid Them
  • Picking the Wrong Topic for Your Audience. ...
  • Failing to Plan. ...
  • Not Getting Your Resources Together Ahead of Time. ...
  • Not Using a Run of Show. ...
  • Streaming Poor Quality Video and Audio. ...
  • Streaming With Low Upload Speeds. ...
  • Not Making It an Interactive Event.


What does stream unavailable mean?

Just like Netflix, Prime Video is geo-restricted, meaning that users in different countries have access to different TV shows and movies. Attempting to stream a title that isn't included in your location's library will result in an error such as “this video is currently unavailable”.

What is live view mode?

Live View shooting mode is essentially what it says on the tin – you're seeing what the camera's lens is seeing, and what the sensor is recording, but on the LCD rather than through the optical viewfinder. Live View is activated by either a switch or an 'Lv' button on the camera body.


How does live view work?

Live view is an electronic version of what the camera is seeing. The camera takes the view captured by the sensor and transmits it to you live, either via the LCD or via the viewfinder if you have an electronic viewfinder. All mirrorless cameras use an electronic viewfinder. DSLRs still use optical viewfinders.

How do I activate the live camera on my iPhone?

Make sure Camera is set to Photo mode and that Live Photo is turned on. When Live Photo is on, the Live Photo button appears at the top of the camera screen. A slash through the Live Photo button means that the feature is off. Tap the button to turn Live Photo on or off.

How do I connect my live view camera?

Connecting the Live-View Remote to One Camera
  1. Turn on the power of the camera.
  2. Press the Wi-Fi button of the camera to set the setting of the camera to (Single connection)
  3. Turn on the remote control.
  4. The Wi-Fi device selection screen is displayed on the LCD screen of the remote control.


Can multiple people use the same Ring account?

Sharing accounts can be done on any device that has the Ring app available for download, which includes all Android and iOS devices running on a recent software version.

How do I connect my cameras to my phone?

How do I connect my camera to my phone wirelessly? Download the camera's app from the App Store or Google Play Store, sign up for an account, and tap 'add device'. Pair the camera via a QR code or by connecting to it as a wireless network.