Why am I getting charged for Amazon Music when I have Prime?

Prime members get access to about 2 million songs for free, but they have to pay for Music Unlimited to unlock Amazon's 90-million song catalog and high-res streaming options.


Why is Amazon charging me for Amazon music?

You may have accidentally signed up for Amazon Music Unlimited on additional devices. Go to Your Amazon Music Settings to select a different plan or renewal option. To prevent future accidental purchases, Require a Voice Code for Purchases with Alexa.

Do I get charged for Amazon music if I have Prime?

Amazon Music provides Prime members with access to 100 million songs ad-free, the largest catalog of ad-free top podcasts, and thousands of playlists and Stations, included with Prime at no additional cost.


How do I stop Amazon music from charging me?

Go to Your Amazon Music Settings. Go to the Amazon Music Unlimited section. Select the Cancel option in your Subscription Renewal details. Confirm the cancellation.

What is the difference between Amazon Music Prime and Amazon Music?

Amazon offers two streaming options: Prime Music and Music Unlimited. Amazon Prime Music is free and included with Prime memberships, while Amazon Music Unlimited is a premium service that costs $7.99 a month for existing Prime members (or $9.99 a month for those who aren't Prime members).


How To Cancel or End Your Amazon Music Unlimited membership so you won’t be charged? (2022)



Is Amazon Music a separate charge?

Prime members can join Amazon Music Unlimited for only $8.99/month for a monthly subscription or $89/year for an annual subscription. Non-Prime customers pay $9.99/month.

Can I cancel Amazon music if I have Prime?

Amazon Prime Music comes with your Amazon Prime membership as part of a larger package. So, you are unable to cancel your Prime Music subscription on its own. However, should you wish to cancel your Amazon Prime subscription as a whole, we have a separate article telling you how to do just that here.

How do I contact Amazon Music by phone?

Amazon Music Customer Service
  1. Call 1-866-216-1072.
  2. Verify your account, then use prompts to get the help you need.


How do I get rid of Prime Music?

How to Cancel Amazon Music on Android
  1. Open the Amazon Music app.
  2. Select the gear-shaped Settings icon, then Amazon Music Unlimited.
  3. Find the Subscription Renewal section and tap Cancel Subscription.
  4. Confirm cancellation.


Where do I find Amazon Music settings?

In the Account menu, navigate to the Account settings section. Go to Your Memberships & Subscriptions. Find the Amazon Music Unlimited entry and tap it. Find and select Amazon Music Unlimited Settings.

How do I activate Amazon Prime Music?

How to Download and log in to Amazon Music for iOS and Android
  1. Open Amazon Music on your phone.
  2. Select Sign In With Amazon.
  3. Enter your Amazon Prime account credentials.
  4. The app asks you to import audio content from the Android Music folder to manage your audio files in a single app. 2 Images. Close.


Where is my Amazon Music on my phone?

Android and iOS
  • Open the Amazon Music app.
  • Tap on Library.
  • Select Playlists from the top menu.
  • Scroll down to see My Playlists and Followed Playlists.


Do you have to have Amazon Music to use Alexa?

After you set up your Amazon Echo, you can link several different music services, including Amazon Music, Apple Music, Deezer, iHeartRadio, Pandora, SiriusXM, Spotify, Tidal, TuneIn, Vevo, and Global Player. You'll need an account with each service before you can access it through your Echo.

How do I remove Amazon Music from Alexa?

Use of music services may be subject to additional terms applicable to the respective service. You can unlink Alexa from a music service at any time by selecting Unlink account from Alexa in the service's skill settings in the Alexa app.


How much does Alexa cost per month?

Actually, Alexa doesn't cost any monthly fee. However, you may need to pay extra fees for other streaming services to play on Alexa. So, how much does Alexa costs? If you use Amazon Echo Dot as an Alexa device, it may cost you around $30.

Is Amazon Music free on my phone?

Amazon Music Free provides free access to top playlists and thousands of stations and includes ads. On Android and iOS, you can listen to select songs from curated playlists on demand.

What has happened to Amazon Music?

What is the new Amazon Music update? Amazon Music has announced a new update for its Amazon Prime customers, listeners will now be able to access 100 million ad-free songs and new podcast episodes on the go. The platform originally only had 2 million songs.


How many devices can you have on Amazon Music?

You can have up to 10 devices authorized to your account. Each device can only be authorized to one account at a time. Any device you download music to requires authorization. You can stream Amazon Music in a browser without authorizing the device.

How do I block Amazon Music?

Go to Your Amazon Music Settings. Go to the Amazon Music Unlimited section. Select the Cancel option in your Subscription Renewal details. Confirm the cancellation.

How do I know if I have Amazon Music?

You can view and manage your subscriptions with Amazon subscriptions from Your Memberships and Subscriptions. In Your Memberships and Subscriptions, you'll see a list of your active, canceled, and expired subscriptions. You'll also see subscription information including renewal date and price.


Does Amazon have 24 7 customer service call?

Obsessing over customers

Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

How do I talk to Amazon customer care?

How do I contact Amazon's customer service?How do I contact Amazon's customer service? To chat with a customer service representative, visit Contact Us, select Something else then select I need more help. If you need help over the phone, select Request a phone call from the customer service chat.

Is Amazon Prime the same as Amazon Music Unlimited?

Prime Music and Music Unlimited are Amazon's two streaming services. The primary difference is that Amazon Music Unlimited has approximately 50 million songs, whilst Prime Music has roughly 2 million. Unlimited is for you if you enjoy listening to an artist's whole album.


How do I block Amazon Music purchases?

Avoid unwanted in-app purchases by enabling parental controls for added security on your device.
  1. Launch the Amazon Appstore on your device.
  2. Select Account.
  3. Select Settings.
  4. Select Parental Controls.
  5. Select Enable Parental Controls and then enter your Amazon account password.


How do I turn off auto charge on Amazon?

If you decide against continuing your membership, it's easy to turn off your automatic renewal:
  1. Go to Manage Prime Membership.
  2. Review the renewal date listed on the left-hand side of the page. ...
  3. Turn off your renewal using the link below the renewal date.